FAQ
Questions, answered.
Everything you might want to know before cooking with PHILIATRIP. Still stuck? We’re a message away.
Where can I buy PHILIATRIP cookware?
In Japan, shop our Rakuten store: just tap “Shop on Rakuten” on any product page. In the US, you’ll find PHILIATRIP on Amazon. Ordering from elsewhere? DM us on Instagram and we’ll help.
What are the pots and pans made of?
Three-ply composite stainless steel: a 430 stainless exterior, an aluminium core for even heat, and a food-grade 316 stainless cooking surface, 2.5 mm thick, with no chemical coating. Crafted in Taiwan.
How does the detachable handle work?
Press the clip to lock the handle on for cooking; press again to release it at the table. The same pot goes from stove to serving dish, with no extra plates and one less thing to wash.
Which stovetops are they compatible with?
Induction, gas and ceramic (radiant) hobs. The Detachable-Handle Set is also oven-safe.
How do I care for them?
Hand washing keeps the finish brightest (the frying pan is dishwasher-safe). Avoid abrasive scourers; a little baking soda lifts stubborn marks. Wipe leather handle sleeves with a dry cloth.
How can I contact you?
The fastest way is a DM on Instagram @philiatrip_global. We usually reply within one business day.
Still have a question?
We’re happy to help with sizing, gifting or anything else. Send us a message and we’ll get back to you.
Message us on Instagram →